About the Guide
SeeClickFix is a good tool for reporting non-emergency maintenance and service issues like potholes or damaged street signs. But not everything should be reported there, and some issues are handled by other agencies, not the City. This guide helps identify where to go when SeeClickFix isn’t the right option.
For emergencies, call 911. All contact information below is for non-emergency situations only.
Animals
Examples: loud animal noise, dangerous animal, loose livestock
Electricity & Gas
Examples: damaged equipment, non-emergency safety concern, outage
Contact
Fire & EMS
Examples: blocked fire hydrant, burn ban violation, smoke complaint
Flooding
Examples: clogged storm drain, small drainage overflow, standing water in roadway
Garbage & Recycling
Examples: damaged cart, missed collection, special pickup
Contact
Hazardous Spill
Examples: contained vehicle fluid leak, fertilizer or pesticide spill on roadway
Noise: Animal
Examples: barking dogs, continuous howling, roosters
Noise: Construction
Examples: heavy equipment, power tools, work crews
Per NMC 9.05.510, construction noise is permitted weekdays 7:00 a.m. – 7:00 p.m. and weekends/legal holidays 9:00 a.m. – 6:00 p.m.
Contact
Noise: Non-Construction
Examples: early morning lawn mowing, loud music, pool equipment
Per NMC 9.05.510, residential noise is permitted weekdays 7:00 a.m. – 7:00 p.m. and weekends/legal holidays 9:00 a.m. – 6:00 p.m.
Police
Examples: abandoned vehicle, noise complaint, traffic enforcement
Street Lights
Examples: damaged equipment, flickering, outage
Contact
Traffic Enforcement
Examples: concerns about neighborhood traffic, repeat traffic violations at specific location
Water & Sewer
Examples: low water pressure, damaged equipment, sewer odor
Wildlife
Examples: concerning interaction, illegal hunting, injured wildlife