All residential customers will receive easy-to-roll carts. Cart colors will change to grey for garbage and green for yard waste, while recycling will remain blue. Yard waste collection is now included with your garbage rate, so all residential customers will receive a yard waste cart. Personal cans will now only be allowed as extra cans. WM will be delivering new carts to anyone with a personal can. Uniform collection bins will lower costs for residents due to increased efficiency and safety for waste haulers.

Delivery of new carts will take place throughout February. Simply place your carts out on their scheduled service day and start using the new ones once you've received them.

Yard waste removal is now a weekly, year-round service and included with your garbage rate. Residents may pick up a free kitchen compost bucket and two liners from Newcastle City Hall (12835 Newcastle Way, Suite 200) starting on March 1.

The majority of residential customers will see a decrease in their collection rates. Rates continue to vary by container size, but based on current rates, customers who already subscribe to yard/food waste collection would see lower costs. Those who do not currently subscribe would see a rate increase, but it would come with the new embedded yard/food waste service.

An 8.49 percent street/administrative fee will be added to base collection rates and serve as an additional city revenue source. Revenue will be used to offset costs associated with wear and tear collection trucks put on Newcastle streets, as well as the contract administration costs. The fee will generate about $150,000 in new revenue annually. Even with the fee, the majority of residential customers will see a decrease in their rates, while all customers will receive an improved level of service.

The new rates, which will not take effect until March, will be posted on the Waste Management website.

Waste Management will also install and manage six public garbage/recycling stations that are solar compacting in the city’s downtown area. The company also has agreed to increase its sponsorship of the city’s summer events to $15,000 annually.

The service enhancements are the result of a new 10-year contract the Newcastle City Council approved with Waste Management in July 2018. You can view the full background on that process and stories written about the contract at newcastlewa.gov/wastecontract.

WASTE MANAGEMENT HANDOUTS

2019-20 RESIDENTIAL RECYCLING GUIDE
- Includes information about the collection schedule, service improvements and garbage/yard waste/recycling guidelines.

COMMERCIAL/MULTIFAMILY SERVICE INFO
- Includes information about updated recycling service coming to Newcastle businesses and multifamily properties.

Visit wmnorthwest.com/newcastle or call Waste Management at 1-800-592-9995 for:
- Collection rate or service subscription
- Bulky item collection (mattresses, appliances, etc.)
- Construction/demolition containers (remodeling, etc.) 
- Disabled service
- Vacation hold service (advance notice only)
- Missed collection or missing/damaged carts