In order to slow the spread of the novel coronavirus (COVID-19) and adhere to public health directives for social distancing, Newcastle City Hall will be closed to the public through at least May 31. The date follows the extension of Gov. Inslee's Stay Home, Stay Healthy Order.

During that time, Newcastle City Hall will be temporarily closed to in-person services and most staff will be working from home. Staff will still be available by phone and email to provide assistance and answer questions during regular business hours (Monday through Friday, 8 a.m. to 5 p.m.). Please be assured that essential services, namely police and fire protection, will continue uninterrupted.

“To be clear, we are not shutting down the City or stopping services. We are evolving with the crisis and doing our part to help reduce the spread of the virus as best we can,” said Newcastle City Manager Rob Wyman.

Please note: The closure does not affect the businesses located in Newcastle City Hall. Reach out to them directly for any changes to their schedules.

IMPORTANT INFORMATION

— In the event of an emergency, please dial 911. For non-emergency police services or inquiries, please call 206-296-3311.

— For general questions, call City Hall at 425-649-4444 and leave a message. City staff will be checking the line frequently throughout the day and will respond to your inquiry as soon as possible.

— Report issues such as parks/trails concerns, problems involving storm drainage, streets, traffic signals and trees or other vegetation online using YourGov yourgov.cartegraph.com.

— If you’re looking to chat with a specific staff member, you can view our staff directory at newcastlewa.gov/contact. All staff members will be available by email and will get back to you as soon as possible.

“We apologize for the inconvenience and sincerely appreciate your understanding as we work to prioritize the safety and welfare of our residents, customers and employees amidst the virus outbreak,” said  City Manager Wyman.