Newcastle uses a snow-and-ice priority map to determine which roads get plowed first. View it at newcastlewa.gov/snowmap (we recommend bookmarking this for future reference). The priorities are numbered from one to five, with Priority 1 streets representing major arterial lifeline routes. We've added a Priority 5 in this 2020 edition, which represents mostly local streets with steep hills. During snow events, City crews’ first priorities are roadways that transport large volumes of traffic. Crews try and fit in neighborhood streets as they're able, but not before priority routes are clear.

For any snow event, our number one goal is to keep designated priority routes in good winter driving condition. Priority routes are lifelines, major thoroughfares, and arterial roadways and streets.

Once the priority 1-5 roads are in good shape, our crews will then start working on the neighborhood streets. The first goal once neighborhood street plowing begins is to get the main road through a neighborhood passable. It is important to remember that our crews still have to maintain the priority roads. They may start your neighborhood and have to leave to do so.

Our crews and plows must work on priority routes first and then move on to working on the neighborhood hills and arterials. When snow continues to fall, plows will not be available to clear local residential and less-traveled roads as they must continue working to ensure major roads and transit routes are clear.

Newcastle has several miles to cover and limited resources, including snowplows (four total), storage capacity for materials (de-icer, sand, and salt) to treat surfaces, and maintenance personnel (our small, but mighty, six-team staff trades 12-hour shifts during the busiest events to ensure the streets are maintained). Our priorities have to focus on ensuring accessibility for life lines, main arterials and thoroughfares and main connector streets. We do not plow or de-ice private roads or driveways.

As we work to conserve materials and preserve equipment, it is not a reasonable expectation to have all streets clear down to bare pavement.

It is the property owners' responsibility to clear snow off the sidewalk, driveway or parking lot in front of your residence or storefront (See Newcastle Municipal Code Chapter 12.70). Thanks for doing your part to help keep walkways clear for our community!

Snow removal and de-icing are essential for safe vehicle and pedestrian travel throughout Newcastle, however de-icing can pollute our creeks and lakes if it is not done properly. The best way to remove snow and ice from privately owned sidewalks, driveways and parking lots is by physical means like shoveling and snow blowing. Although shoveling can be challenging, it is effective and does not cause environmental harm. Learn more about preventing pollution if you use de-icer during storms here.

This is an unfortunate side effect of plowing. When snow plowing takes place, snow is not removed but rather pushed to the side of the road. Snowplow drivers will make every effort to avoid plowing snow onto sidewalks or driveways. However, there may be times that this cannot be avoided and sidewalks or driveways may become blocked. It is the property owner's responsibility to clear the snow. Please do not put the snow back in the street.

IMPORTANT! 

Please DO NOT use YourGov to report that your street has not been plowed.

Please DO NOT call or email City Hall/Public Works staff to report that your street has not been plowed.

Please DO NOT report over social media that your street has not been plowed. 

Please DO NOT call our non-emergency line to report that your street has not been plowed.

Our crews will work as quickly and as safely as they can to reach your neighborhood. As we focus our energy on plow operations our staff is not able to respond to personal plowing requests. We must work on priority routes first and then move on to the neighborhood hills and arterials. When snow continues to fall, plows will not be available to clear local residential and less-traveled roads, as they must continue working to ensure major roads and transit routes are clear.

• First, please avoid driving if it's at all possible.

• If you do have to drive, take a moment to familiarize yourself with some winter driving tips. Read WSDOT's great list of tips and advice here.

• If there's space, please park all vehicles in your driveway or garage to keep roads clear for the snow plows. 

• Never abandon your vehicle in the middle of the road during a snow storm. If you absolutely must abandon your vehicle for safety reasons, please move entirely out of traffic lanes and onto the shoulder so that plows and emergency vehicles can pass. Vehicles abandoned on arterial streets may be towed at owner’s expense.

• If you live on a steep hill, consider moving your vehicle to a location that is more accessible ahead of the storm. Park at the bottom and walk up to your home or cul-de-sac.

• When shoveling or using a snow blower, please do not deposit snow back into the street.

• If you find yourself behind a snowplow, slow down and give the plow a little extra room.

Stay tuned to the City of Newcastle’s website and social media pages for the latest storm updates. This will be your best resource for news on waste collection delays, plowing progress and road closures. Bookmark newcastlewa.gov and follow us on our social media accounts. During inclement weather, we will post updates on all three of our social media accounts Nextdoor, Facebook (fb.com/newcastlewa) and Twitter (twitter.com/cityofnewcastle).

During a snow event, staff is committed to providing at least one a.m. update and one p.m. update. We will post additional updates as necessary.